So what is it that the search giant Google finds complex? Answer: eDiscovery. In an article posted on NewsFactor (link below) Google states that they are relying on partners to assist with the complex nature of eDiscovery. In the first paragraph of the article I found this quote interesting:
"We see archiving as the foundation for later stages of the process, and are working with partners in the e-discovery ecosystem to ensure that data can be imported into other technologies."
Even Google recognizes that a good eDiscovery plan begins with archiving. In order to produce information in days and not weeks when that eDiscovery request comes through it is important to have a centralized archive that can contain multiple content types. The less number of places a search engine or discovery product has to access in order to find data the quicker the result.
The article also provides what Google and other search vendors find important for a good eDiscovery plan. They are:
· Broad file format – Support indexing multiple file types
· Text analytics – Searching for words and meaning
· Reach – Searching all systems
· Testing – Text an execution of your plan
I think that the last bullet might be overlooked more often than not but it is great advice. Test out the plan you have in place for eDiscovery by submitting a request to your team and see how well you can execute the request. Measure performance in not only the time it takes but also in the accuracy and completeness of the search. It might be surprising what gets overlooked.
http://www.newsfactor.com/story.xhtml?story_id=0320011LUI68
Technorati Tags:
eDiscovery, Google, Email Archiving, Search, Text Analytics
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